Frequently asked questions
These Terms and Conditions ("Agreement") govern the use of BambaFx ("Company") services by any individual or entity ("Client") or ("You"). By registering and using BambaFx services, you agree to comply with these terms and any other additional guidelines or future amendments. If you do not agree to these terms, please refrain from using BambaFx services.
BambaFx is a forex trading platform that operates within Kenya and is tailored to suit local needs, providing clients with access to financial markets. Payments and withdrawals can be made through Mpesa, Airtel Money, T-Kash, and PayPal for international transactions.
2.1. To be eligible to use the services offered by BambaFx, you must: ●Be at least 18 years of age. ●Reside in a jurisdiction where forex trading is not prohibited by law. ●Provide accurate personal information during registration and update any changes in your profile.
●Does not operate or registered any other BambaFx account with email or phone number.
●Does not engage in activities or action deemed fraudulent .
2.2. By registering, you agree to the collection, use, and processing of personal information for the purposes of providing BambaFx services and complying with regulatory requirements.
2.3. BambaFx reserves the right to terminate, suspend or close a member's account without notification.
3.1. BambaFx supports payments and withdrawals through the following channels:
Mpesa
Airtel Money
T-Kash
PayPal (for international transactions only)
3.2. Transactions made through these channels will be processed in Kenyan Shillings (KES) for local methods and in USD or other applicable currencies for PayPal transactions.
3.3. Transaction times may vary depending on the payment method. BambaFx will not be liable for delays caused by third-party payment providers.
4.1. You're responsible for maintaining the confidentiality of their account login information and for all activities that occur under their account. 4.2. BambaFx reserves right to suspend or close accounts if you're found violating the terms of this agreement or engaging in fraudulent activities. 4.3. Any funds deposited in your trading account will be reflected as the available balance. It is your responsibility to manage their funds prudently and understand the financial risks involved.
5.1. All trades executed on the BambaFx platform are final. Once a trade is completed, it cannot be reversed, and the funds traded are non-refundable.
5.2. BambaFx does not guarantee profit and disclaims any liability for financial losses. The value of assets traded may fluctuate due to market conditions.
5.3. Trading on the BambaFx platform involves substantial financial risk and is not suitable for all investors. It is your responsibility to fully understand these risks and ensure they have adequate financial resources before trading.
5.4. You must ensure they have read and understood the trading rules, market hours, leverage limits, and applicable fees before executing trades on the platform.
6.1. Forex trading is highly speculative and involves a significant risk of loss. The Client should not invest money that they cannot afford to lose.
6.2. Past performance is not indicative of future results. Market volatility, sudden news events, and other external factors may cause unexpected price movements, resulting in substantial losses.
6.3. BambaFx offers various levels of leverage. However, trading with leverage increases both the potential for gain and the risk of loss. Clients should exercise caution when using leveraged products.
6.4. The Client acknowledges and accepts that there is no guarantee of any kind regarding trading results and that they may lose the entire balance of their trading account.
7.1. Once a trade is executed, the funds used for the trade are considered non-refundable. The Client cannot request the reversal of a trade or the return of funds after executing any order, regardless of its outcome. 7.2. Any deposit made to the BambaFx trading account is considered part of the you available trading balance and is non-refundable once a trade is executed. 7.3. Withdrawals of profits or unused funds can be requested but must comply with the verification process outlined by BambaFx.
8.1. BambaFx charges spreads, commissions, or other applicable fees on trades, which will be outlined clearly before executing any trade. These fees are subject to change at the Company's discretion. 8.2. Any transaction fees imposed by third-party payment providers (e.g., Mpesa, Airtel Money, T-Kash, PayPal) will be borne by you.
9.1. BambaFx will not be held responsible for any direct or indirect financial loss arising from trading activities, platform downtime, system failures, or external events that affect the market.
9.2. The Company is not responsible for any losses due to your decisions or actions, including but not limited to poor risk management, incorrect data input, or market unpredictability.
12.1. This Agreement is governed by the laws of Kenya. Any disputes shall be resolved in accordance with the applicable laws of Kenya. By using BambaFx, you agree to all the terms and conditions outlined in this Agreement. It is your responsibility to review these terms periodically and stay informed of any updates or amendments.